Important Delivery Information
MAKE SURE SPOT IS LEVEL
The most common issue after delivery is that the doors don’t open and close easily. Even though containers are all steel, if they are on uneven surfaces or loaded heavy to one side, they can twist just slightly enough for the doors not to line up properly and be very difficult to open and close. The best solution is to place wood blocks under the door frame (and ideally the length of the container). This will ensure your doors line up properly and open/close smoothly.
IS THE SURFACE HARD? TRUCKS ARE HEAVY!
The combined weight of the truck, trailer and container can combine to be over 45,000-pounds. It’s important that your delivery surface be firm. If there is risk of the truck sinking into ground because the ground is not firm enough to support the truck, the driver has the right to make the decision not to deliver. If your site is questionable, make sure you talk to us before ordering or have a back-up spot in mind where there won’t be any issues. Soft surfaces such as mud or wet grass can cause the truck to sink and get stuck… If there is a risk of sinking in, the driver may refuse delivery at the site.
DON’T PLACE YOUR CONTAINER WHERE IT WILL BE IN STANDING WATER
In order to support heavy loads while in transit, intermodal shipping containers have steel cross-members underneath the wood floors. The cross-members are strong enough to withstand some rust, but if you set your container directly on top of an area where water will pool after a storm that steel underneath the floor with eventually fail. Please make sure to keep your cross-members out of water by having wood blocks, railroad ties, etc. ready for the driver at delivery.
IS YOUR SITE FREE FROM OBSTRUCTIONS?
The truck will be 10′ wide, and will need 13 feet of space to maneuver after the box is dropped. For a 20′ container, you’ll need 100 feet of length and for a 40′ container, you’ll need 120 feet of length. The truck is 14 feet high before it tilts, and can be up to 22 feet tall at its peak during delivery; make sure there are no power lines, tree branches, or other obstructions.
WHEN THE DRIVER ARRIVES
Delivery should only take about 15 minutes once the driver arrives (as long as your site is ready). If the driver is required to wait more than 30 minutes after arriving on site to start delivery, the customer may be charged for wait time. If the driver is unable to safely deliver, the customer may still be charged a dry run fee. We outsource all deliveries to professional local haulers. The customer and driver on site are responsible for all safety decisions.
ABOUT DELIVERY TIMES
Standard delivery time is 7-10 business days for used containers.
Standard delivery time for new containers is 20-30 days.
Standard pickup time is 3-5 business days for used containers
Rush delivery is 3-5 days for used containers. Rush charges apply.
Rush delivery is not available for new containers.
